product information

• Works with any POP3 and SMTP enabled mailbox
• Stores the original email
• Emails stored are encrypted using Blowfish encryption
• Reduces email size by zipping the email
• Cache quick search items based on cache masks
• Group emails into enquiries
• Attach customisable mailbox specific meta data to enquiries
• Looks and feels like an email client to reduce the learning curve
• Uses a Wizard work methodology to ensure that nothing is forgotten
• Diarise enquiries that are not resolved for future action
• Monitor the client experience, users time to complete and response service levels
• Monitor a users production
• Comprehensive search functions
• Corporate branding of emails